Terms & Conditions

1. About Cloudshadow Energy

Cloudshadow Energy is an energy brokerage and management platform that helps commercial businesses achieve better pricing and smarter energy operations through aggregation and ongoing support. We deliver our work through five core capabilities: aggregated buying power, active energy management, simplicity, trust and transparency, and experience.

Services performed for a specific client are governed by a separate written Engagement Agreement. These Terms govern general use of our website, applications, and any services not covered by an Engagement Agreement. Where a conflict exists between these Terms and a signed Engagement Agreement, the Engagement Agreement controls.

2. Important Regulatory Notice

Cloudshadow Energy is an independent energy brokerage and management platform. We are not a utility, retail electric provider, investment adviser, broker-dealer, or any other regulated-utility or securities entity. We do not own or operate transmission or distribution infrastructure, and nothing on our platform constitutes the offer or sale of a security.

Content on our platform is provided for informational purposes only and is not a substitute for professional engineering, legal, tax, financial, or other advice for your specific situation. Forward-looking statements, savings estimates, and projections are based on assumptions available at the time of preparation and are not guarantees of future results.

3. Eligibility

Our platform is intended for adults aged 18 or older. By using our services, you confirm that you have the legal capacity to enter into these Terms and, if accessing on behalf of an organization, the authority to bind that organization. We may refuse, suspend, or terminate access at any time at our sole discretion.

4. User Accounts

Certain features require you to register or be issued credentials. You agree to provide accurate information, keep your credentials secure, not share them with others, and notify us immediately of any unauthorized access at security@cloudshadow.com. You are responsible for all activity that occurs under your account.

5. Permitted Use

We grant you a limited, non-exclusive, non-transferable license to access and use our platform for your own internal, non-commercial purposes. You agree not to:

• Use our platform in violation of any applicable law or the rights of others
• Reproduce, resell, or commercially exploit any part of our platform without prior written consent
• Reverse engineer, scrape, or use automated tools to extract data from our platform
• Attempt to gain unauthorized access or introduce harmful code
• Use our platform to train or develop AI or machine learning models without our consent
• Misrepresent general content as a sealed engineering deliverable or financial guarantee
• Remove or obscure any copyright or trademark notices

6. User Submissions

You are responsible for the accuracy and legality of any information or materials you submit through our platform. By submitting content, you grant Cloudshadow Energy a worldwide, royalty-free, perpetual license to use, host, and improve that content in connection with our services. We are not obligated to retain, use, or compensate you for any submission.

7. Intellectual Property

All content, software, trademarks, designs, and materials on our platform are owned by Cloudshadow Energy or its licensors and are protected by applicable intellectual property laws. The "Cloudshadow Energy" name, logo, and tagline "Better pricing. Better energy management." are trademarks of Cloudshadow Energy. No rights are transferred to you except the limited license in Section 5.

To report a DMCA copyright concern, contact legal@cloudshadow.com.

8. Engagement Agreements

Brokerage and professional services — including energy procurement, active energy management, market intelligence, and project work — are provided only under a signed Engagement Agreement. Nothing on our website creates a client relationship, binding offer, or commitment to perform services. We may decline to engage with any prospective client at our sole discretion.

9. No Professional Advice

General content on our platform — including market commentary, calculators, models, and educational materials — is for informational purposes only and does not constitute professional advice for your specific situation. You should consult an appropriately credentialed professional before taking any action based on such content. Forward-looking statements and estimates are not guarantees of future results.

10. Third-Party Links

Our platform may link to third-party websites or services. We do not control, endorse, or assume responsibility for any third-party content, and we make no warranties about their accuracy, security, or suitability. Your use of third-party services is at your own risk and subject to their own terms.

11. Privacy

Our collection and use of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using our platform, you agree to the Privacy Policy.

12. Electronic Communications

By using our platform, you consent to receive notices, disclosures, and other communications from us electronically. To opt out of marketing emails, send a message with "unsubscribe" in the subject line to unsubscribe@cloudshadow.com. Service-related communications cannot be opted out of.

13. Feedback

Any suggestions or feedback you provide about our platform may be used by Cloudshadow Energy for any purpose without obligation or compensation to you.

14. Disclaimer of Warranties

15. Limitation of Liability

16. Indemnification

You agree to defend and hold harmless Cloudshadow Energy and its affiliates from any claims, losses, or expenses — including reasonable attorneys' fees — arising from your use of our platform, your submissions, or your violation of these Terms or applicable law.

17. Termination

You may stop using our platform at any time. We may suspend or terminate your access at any time, with or without notice, for any actual or suspected violation of these Terms. Provisions that by nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will continue to apply.

18. Changes to the Platform

We may add, modify, suspend, or remove features or content from our platform at any time without notice or liability.

19. Changes to These Terms

We may update these Terms at any time. The date of the most recent update will appear at the top of this page. Your continued use of our platform after any changes constitutes acceptance of the updated Terms.

20. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, war, civil unrest, telecommunications failures, government action, or power outages.

21. Governing Law

These Terms are governed by the laws of the United States and the State of Florida. Any legal action must be brought in the state or federal courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of those courts.

22. Dispute Resolution

Before filing any claim, you agree to attempt informal resolution by notifying us in writing at legal@cloudshadow.com. We will make good-faith efforts to resolve any dispute within 60 days.

23. Export Compliance

You may not use or export our platform in violation of U.S. export control laws or any other applicable trade compliance laws.

24. Notices

We may provide notices by posting on our platform or by email. Notices to Cloudshadow Energy must be sent in writing to legal@cloudshadow.com.

25. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

26. Relationship of the Parties

You and Cloudshadow Energy are independent contractors. Nothing in these Terms creates a partnership, employment, agency, or fiduciary relationship.

27. Waiver and Severability

Our failure to enforce any provision of these Terms is not a waiver of that provision. If any provision is found to be unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.

28. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Engagement Agreement, constitute the entire agreement between you and Cloudshadow Energy regarding your use of our platform.